In the event of an incident, we're here to get your insurance claim resolved simply and efficiently.


Hawkes Bay Underwriting has considerable knowledge of international trading practice specific to the Asia-Pacific region.
We understand that the true test of our service and commitment to our customers is the prompt and efficient handling of claims.
We have access to surveyors worldwide who will assist in minimizing any impact on your business.

We strive to deliver superior claims service to our customers.
Post loss we utilize the services of leading recovery agents to pursue subrogation actions.
We possess the experience to support and guide our customers throughout the claims process.

Who to contact to submit a claim?

Casualty Claims
If you wish to notify a Casualty Claim, please contact us at
casualty.claims@hawkesbayunderwriting.com

Marine Claims
If you wish to notify a Marine Claim, please contact us at
marine.claims@hawkesbayunderwriting.com

Financial Lines & Engineering Claims
David Smith
Sr. Adjuster, All Other Claims
27-29 Townfield Street,
Chelmsford, Essex CM1 1QL
Tel: +44 (0) 1245 373617
hbuclaims@advent.claims